- Alert log
- Associated tracefile(s) or incident package at 11g
- Patch level information
- Core file(s)
- Information about changes in configuration and/or application prior to issues
- If error is reproducible, a self-contained reproducible testcase: Note.232963.1 How to Build a Testcase for Oracle Data Server Support to Reproduce ORA-600 and ORA-7445 Errors.
- RDA report or Oracle Configuration Manager information